Privacy Policy

We respect your privacy and are committed to handling your personal information in accordance with privacy laws in your country.

This privacy policy explains how we manage your personal information that we collect from you. We encourage you to read our privacy policy before using the website or submitting any personal information.

By using the website, you are accepting the terms described in this policy.

It is recommended that individuals accessing this website visit this page and review the privacy policy statement.

Collection of information

All personal information is provided on a voluntary basis and is kept secure in accordance with the Privacy Policy. A full copy of the Privacy Policy may be obtained by contacting the Privacy Officer, Chilly Towel Pty Ltd, PO Box 762, Eltham VIC 3095 or email

Visiting this site

When users visit this site, the site server makes a record of the visit and records the server address, the domain name, date and time, geographic location, duration of visit, the pages accessed and downloaded, the type of browsers and the operating system used. This is to allow Chilly Towel Pty Ltd to gather statistical analysis to improve the website’s value and relevance to its users. Chilly Towel Pty Ltd encourages adult supervision during your child’s online experience.

Email Communication

Any electronic mail or other communication regarding our website including but not limited to comments, questions, ideas will become property of Chilly Towel Pty Ltd and kept for further reference in updating or maintaining the Chilly Towel Website.


We endeavour to ensure this site is secure with measures such as firewalls. Personal data is maintained under strict security and can only be accessed internally by Chilly Towel employees that have permission to do so.


As like many other sites, Chilly Towell used a ‘cookie’ for maintaining contact with a user through a Website session. A cookie is a small file supplied by the Chilly Towel server and stored by the web browser software on the individual accessing the sites’ computer. Through the use of a ‘cookie’, Chilly Towel is able to recognise you as you move throughout the website.

On completion of the visit to the site the state maintained by the cookie is then lost. The information is only used to help you use our website system efficiently, not to track your movements through the Internet, or to record private information about you.